Secure Online Ordering System
VitaVocalHealth.com makes every effort to ensure that your online purchasing experience at is secure. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSLs) encrypts the information sent between your computer and our database, and is certified by GoDaddy, an Internet leader in security transactions. In addition, we use Internet fraud screening to protect credit card transactions.
To be sure you’re browsing secure pages, check your Web browser’s status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in the latest versions of Internet Explorer and Netscape Navigator to tell you that you’re viewing a secure Web page. All browsers also display an “s” after the “http” (https://..) in the Web site address to indicate you’re in a secure environment.
Credit Card Fraud Warranty
VitaVocalHealth.com guarantees that every online transaction you make will be 100% safe. You pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank generally cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted, through no fault of your own, from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Protecting Your Credit Card Information.
Hacking database files residing on LAN servers, connected to the Internet, which contain customer data, has been the primary mechanism by which virtually all credit card theft has occurred. Essentially all of the network operating systems whether they were Windows NT, Linux, Unix, or Novell have all been compromised at one time or another.To completely eliminate the risk of a security breach, we have taken the simplest and most reliable approach — WE DO NOT STORE YOUR CREDIT CARD INFORMATION. This completely eliminates the potential risk of any hacker obtaining valuable data from our systems.
VitaVocalHealth.com logs the user’s Internet Protocol Address (IP). An IP address is a number that is automatically assigned to your PC every time you browse the Internet. Information from IP addresses is used for system administration to examine overall traffic trends, troubleshooting, etc. This information is used only in the aggregate form. IP addresses are not linked to any personally identifiable information — the user session is tracked, but user is anonymous.
Cookies & Data Sharing
To shop online at VitaVocalHealth.com, your browser will need to be configured to accept cookies.
If you have additional questions, please call our Customer Service Representatives at 718-514-0773.
Types of Information Collected
There are two types of information that VitaVocalHealth.com collects online: (1) personally identifiable information supplied by visitors to our Web site, and (2) non-personal information gathered as visitors navigate through the Web site.
Personally Identifiable Information
Personally identifiable information is information that can be directly associated with a specific person or entity, such as name, address, or email address. VitaVocalHealth.com collects personally identifiable information from site visitors in the following instances:
- When you place an order on our site, we require you to provide your name, email address, mailing address, telephone number and credit card information
- At the time of ordering, you may also choose to register by creating a user name and password. By registering, you create a user profile which allows us to customize your experience on this Web site, as well as provide a faster method for you to submit a request for information to www.VitaVocalHealth.com and receive back either the information or products desired
- When you voluntarily provide us with your information via a Web form on our Web site, or while corresponding with us via email. It is not necessary to provide any personally identifiable information in order to simply browse our Web site
VitaVocalHealth.com routinely gathers non-personal information, including how many people visit our Web site, the pages they visit, where they come from, how long they stay, their IP address, and the type of browser they used while visiting. None of this information is used to identify you personally.
- A cookie is a small piece of information that a Web site sends to a visitor’s computer and stored on the visitor’s hard drive
- A Web beacon is an electronic image, also known as a clear GIF or a single-pixel (1×1). Web beacons can recognize certain types of information on a visitor’s computer, such as a visitor’s cookie number, the time and date of a page view and a description of the page where the Web beacon is placed. You may render some Web beacons unusable by rejecting their associated cookies
- A Web server log is a file where Web site activity is stored. Every time a visitor requests a file or Web page an entry is made into our server logs. These files include the HTML files and their imbedded graphic images and any other associated files that are transmitted to Web site visitors. Log files can be analyzed and summarized by another program
How We Use Your Information
Personally Identifiable Information
VitaVocalHealth.com may share your personally identifiable information with trusted third party vendors for the sole purpose of facilitating your order. For example, we provide your name, shipping address, phone number, and order information to our shipping carrier. We also may provide your name, billing address, and credit card information to the credit card processor that facilitates the transaction. VitaVocalHealth.com has strict guidelines requiring all third parties to keep any shared personally identifiable information confidential.
Unless otherwise required by law, or if pertinent to a judicial or governmental investigation, or as voluntarily released by you, your personally identifiable information is not shared with other organizations or persons, other than to organizations or persons assisting us in collecting, assembling or processing this information.
Children & Personally Identifiable Information
This Web site is designed for those 15 years of age and older. We will not knowingly collect information of any kind from anyone under the age of 13. If we become aware of a visitor under the age of 13 providing information on our site, we will terminate any accounts associated with that visitor and purge our databases of all information provided by that visitor.
Access, Accuracy and Opt-out Rights
VitaVocalHealth.com will make every effort to provide you with access to your personally identifiable information so that you may review, update or correct that information. To protect your privacy and security, we will also take reasonable steps to verify your identity before enabling you to view your data and/or make corrections. If you have submitted personally identifiable information to VitaVocalHealth.com and would like it removed or modified, please contact us at 718-514-0773. We will use reasonable efforts to comply with your request.
If you don’t want VitaVocalHealth.com to gather non-personal information about you and/or place cookies onto your desktop, you can generally change your cookie and other security settings on your Web browser. For more information, please consult your Web browser documentation. Please keep in mind that if you choose to prevent VitaVocalHealth.com from placing cookies onto your desktop, you will not be able to shop online at VitaVocalHealth.com.
If you have registered on this Web site, your personally identifiable information relating to you and your order history are available to you. However, each time you log into your account on this Web site, you will be required to provide the password that you created at the time you registered. After providing your password, you can edit or delete your information at any time through the “Account Info” page.
We will also provide you the opportunity to opt out at any time of certain or all contact from VitaVocalHealth.com, and we will do everything we can to honor such requests. This choice will generally be offered at the bottom of our online or off-line communications to you. If you have any difficulty exercising your choices, please contact us at 718-514-0773.
The security of your information is very important to us. VitaVocalHealth.com follows generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive the information. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database. Our ordering system is certified by GoDaddy, an Internet leader in security transactions. In addition, we use Internet fraud screening to protect credit card transactions.
To be sure you’re browsing secure pages, check your Web browser’s status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in the latest versions of Internet Explorer and Netscape Navigator to tell you that you are viewing a secure Web page. Also, all browsers display an “s” after the “http” (https://..) in the Web site address to indicate that you’re in a secure environment.
Third Party Use of Information Collected on VitaVocalHealth.com
The VitaVocalHealth.com Web site may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites.
VitaVocalHealth.com may share your personally identifiable information with trusted third party vendors for the sole purpose of facilitating your order. For example, we provide your name, shipping address, phone number, and order information to our shipping carrier. We also may provide your name, billing address, and credit card information to the credit card processor that facilitates the transaction. We also may grant limited access to your name and email address to the agency that deploys emails and other marketing campaigns on our behalf for the purpose of improving our marketing outreach programs. VitaVocalHealth.com has strict guidelines requiring all third parties to keep any shared personally identifiable information confidential.
VitaVocalHealth.com may employ additional third parties to provide marketing services on our behalf. With our approval, these third parties may also place cookies onto your computer for analysis purposes. These third party companies will have access to the information needed to perform their functions but cannot use that information for any other purpose. These third party companies will only have access to non-personal information about your visit or transaction, such as the URLS, which lead you to and around our Web site, the pages visited, the product(s) purchased, and the amount spent. These companies will not have access to information that will allow them to personally identify you.
Terms & Conditions
Purchaser, by placing an order, makes an offer to purchase pursuant to these terms and conditions, which offer, if accepted by VitaVocalHealth.com, is accepted within the State of New York, and purchaser consents to the jurisdiction of the courts of the courts of the State of New York for the limited purpose of dispute arising between the parties resulting from this transaction and agrees that the laws of the State of New York shall apply.
By opening or using a product purchased from VitaVocalHealth.com, the purchaser agrees to be bound by the term and conditions of sale as set forth below. If you do not agree to the terms and conditions of sale, please ship the product back to VitaVocalHealth.com unopened within 5 days of receipt for a full refund (less shipping and handling charges).
VitaVocalHealth.com makes no warranty, either expressed or implied, of merchantability or fitness for any particular purpose, and none shall be implied by law.
The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging.
You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.
Final determination of suitability of any item sold for the use contemplated by purchaser is the sole responsibility of the purchaser, and Seller shall have no responsibility in connection with such determination.
VitaVocalHealth.com will not be responsible for any consequential or incidental damages resulting from the sale, non-delivery, use or improper function of any equipment purchased from us. The responsibility, if any is imposed, of VitaVocalHealth.com in regard to any item purchased shall be limited to the monetary value of the merchandise purchased.
Order Acceptance and Limitations
Order confirmation given to you through VitaVocalHealth.com does not guarantee our acceptance of your order, nor does it constitute confirmation of an offer to sell. VitaVocalHealth.com reserves the right to decline and cancel an order, or supply less than quantity ordered at any time.
At times, we may experience a shortage of certain items. At these times, we reserve the right to restrict the quantity of a particular item ordered. We will notify you if a situation like this occurs, In addition . VitaVocalHealth.com may, at its own discretion, limit quantities sold in each order or to each person or household.
We do not sell to those who intend to resell products offered through VitaVocalHealth.com, including dealers, resellers, exporters, wholesalers, or customers. VitaVocalHealth.com reserves the right to decline or cancel an order at any time.
Typographical, Illustration and Price Errors
VitaVocalHealth.com is intended to be a guide only. Some item illustrations are for display purposes only, may not be exact, and are not necessarily included in the purchase price. VitaVocalHealth.com is not responsible for typographical or pictorial errors, and specifications may change without notice.
All items offered for sale are subject to availability. Many items on our Web site come from various sources. VitaVocalHealth.com is, therefore, bound to fluctuating currency exchange rates, making it necessary to occasionally increase prices. In addition, some domestic and overseas products may be discontinued without our prior knowledge. Should this apply to your order, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
We make every effort to provide you with an error-free Web site. However, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect the actual current status.
VitaVocalHealth.com may share account or other information when we are required by law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
You agree that VitaVocalHealth.com may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
VitaVocalHealth.com also shares information with outside companies that perform services for VitaVocalHealth.com. For example, when a customer signs up for our e-mail newsletters, VitaVocalHealth.com will provide the customers e-mail address to third party e-mail distribution companies that transmit e-mails on behalf of VitaVocalHealth.com. Your e-mail address will not be used by these companies for any purpose other than for the transmission of e-mails for VitaVocalHealth.com.
We may retain outside companies to assist us in managing our customer information database or to update and correct customer information for future marketing purposes. VitaVocalHealth.com takes steps to ensure the confidentiality of your information and to make sure it is not used for other purposes.
VitaVocalHealth.com has carefully selected a few companies to assist us in better understanding how our customers use our site. We will place cookies on your computer to collect information. The information that is collected through these cookies tells us things, such as which search engine referred you, how you navigated around our site, which pages you browsed, what you purchased and what traffic is driven by banner ads and e-mails. The companies analyze the information they collect from our site and return it to us through a secure connection. We use this information to help us understand your interests in our site and how to better serve you. It also helps us provide you with more personalized product offerings.
If you wish, you may set your browser to reject all cookies and still view the site. Because our online ordering system requires cookies, you will not be able to order online, But you can still place an order by phone, fax or mail.
Website Analysis Agent Cookies: We may use a third party to analyze what visitors to our web-site find to be interesting. To do that, they place a cookie on your computer to track the pages you view on our web-site, along with other non-personally Information.